REFUND POLICIES & DISCLAIMER

Return/Refund Policy – By placing an order, customers acknowledge and agree to our refund, return, and warranty policies outlined below.

LABOR

Labor costs are not included under any circumstances, and are the responsibility of the customer. We are not liable for any damages that occur during the installation process.

DELAYS TO CUSTOM ORDERS

Cancellations due to extended wait times are permitted only if there has been no progress on the order or no projected start date within six weeks of receiving the initial payment.

RETURNS

Returns are only available for products that are severely damaged or have significant manufacturing defects which render the product unusable. Customers must contact us immediately upon discovering the defect to qualify for a return. Returned items must be in their original packaging and unused condition, without any wear or tear. Products with personalized decals are not eligible for return. A 25% restocking fee will be applied to all returns and cancellations of custom products. Refunds are issued only after the safe return of the products. The customer is responsible for ensuring the products are securely packaged and returned safely.

EXCHANGES (IF APPLICABLE)

Exchanges are only available for products that are severely damaged or have significant manufacturing defects which render the product unusable. Customers must contact us immediately upon discovering the defect to qualify for an exchange. Exchanged items must be in their original packaging and unused condition, without any wear or tear. Products with personalized decals are not eligible for exchange. If a replacement item is requested before the original product is returned, we will require a temporary hold on the full retail amount until the original item is received. The buyer is responsible for return shipping costs. We recommend using secure packaging and shipping insurance, as we are not responsible for lost or damaged goods during return transit.

WARRANTY POLICY

Steering Wheels: 1‑year manufacturer warranty against heat cracks on the carbon fiber finish. This warranty does not cover parts subject to normal wear or inevitable deterioration, such as leather, Alcantara, and painted plain weave carbon fiber.

LED Shift Lights and Modules: 1‑year manufacturer warranty against malfunctions.

Interior Carbon Fiber Products: 1‑year manufacturer warranty.

Exterior Carbon Fiber Products: 150‑day warranty against yellowing, layering, or cracking.

LIABILITY WAIVER & DISCLAIMER

By purchasing and installing any product from DryvElite, you acknowledge and agree to our Liability Waiver & Disclaimer, which outlines important legal terms.

ACKNOWLEDGMENT

By proceeding with a purchase, you confirm that you have read and agreed to these terms.

For any questions or concerns regarding our policies, please contact us.

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PRIVACY POLICY

1. OVERVIEW

This Privacy Policy describes how DryvElite (“we,” “our,” or “us”) collects, uses, and protects your personal information when you interact with our website, place an order, or communicate with us.

By using our services or placing an order, you expressly agree to the terms outlined in this Privacy Policy.

2. INFORMATION WE COLLECT

Full name Email address Phone number Billing and shipping addresses Vehicle details provided for custom orders Order history and communication records Payment confirmation data (we do not store full credit/debit card information; payments are processed through third‑party providers)

3. USE OF INFORMATION

Processing, fulfilling, and shipping orders Custom order verification and production requirements Customer support and communication Fraud prevention and chargeback protection Legal compliance and record keeping

We do not sell, rent, or trade your personal information to any third parties.

4. DATA SHARING

We only share necessary information with trusted third parties for operational purposes, including:

Payment processors Shipping carriers Production and manufacturing partners (when applicable)

These third parties are required to handle your information securely and only for the purpose of completing their services.

5. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information. However, you acknowledge that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. ORDER CONSENT & AUTHORIZATION

By placing an order, you authorize DryvElite to use your provided information to process your purchase and complete your custom product. You also acknowledge that all custom orders are made specifically for you and cannot be resold or reused.

7. LEGAL COMPLIANCE & CHARGEBACK PROTECTION

All transactions are recorded and stored as proof of purchase, communication, and order authorization. In the event of a dispute or chargeback, we reserve the right to provide all relevant documentation, including messages, invoices, tracking information, and order confirmation, to payment processors or financial institutions.

8. DATA RETENTION

We retain customer information for a reasonable period of time for business, legal, and accounting purposes, including fraud prevention and warranty validation.

9. COOKIES & TRACKING

Our website may use cookies and analytics tools to improve performance, user experience, and traffic analysis. Users may disable cookies through browser settings.

10. CHANGES TO POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

11. CONTACT

If you have any questions regarding this Privacy Policy, you may contact us through our official support channels.

REFUND POLICIES & DISCLAIMER

Return/Refund Policy – By placing an order, customers acknowledge and agree to our refund, return, and warranty policies outlined below.

LABOR

Labor costs are not included under any circumstances, and are the responsibility of the customer. We are not liable for any damages that occur during the installation process.

DELAYS TO CUSTOM ORDERS

Cancellations due to extended wait times are permitted only if there has been no progress on the order or no projected start date within six weeks of receiving the initial payment.

RETURNS

Returns are only available for products that are severely damaged or have significant manufacturing defects which render the product unusable. Customers must contact us immediately upon discovering the defect to qualify for a return. Returned items must be in their original packaging and unused condition, without any wear or tear. Products with personalized decals are not eligible for return. A 25% restocking fee will be applied to all returns and cancellations of custom products. Refunds are issued only after the safe return of the products. The customer is responsible for ensuring the products are securely packaged and returned safely.

EXCHANGES (IF APPLICABLE)

Exchanges are only available for products that are severely damaged or have significant manufacturing defects which render the product unusable. Customers must contact us immediately upon discovering the defect to qualify for an exchange. Exchanged items must be in their original packaging and unused condition, without any wear or tear. Products with personalized decals are not eligible for exchange. If a replacement item is requested before the original product is returned, we will require a temporary hold on the full retail amount until the original item is received. The buyer is responsible for return shipping costs. We recommend using secure packaging and shipping insurance, as we are not responsible for lost or damaged goods during return transit.

WARRANTY POLICY

Steering Wheels: 1‑year manufacturer warranty against heat cracks on the carbon fiber finish. This warranty does not cover parts subject to normal wear or inevitable deterioration, such as leather, Alcantara, and painted plain weave carbon fiber.

LED Shift Lights and Modules: 1‑year manufacturer warranty against malfunctions.

Interior Carbon Fiber Products: 1‑year manufacturer warranty.

Exterior Carbon Fiber Products: 150‑day warranty against yellowing, layering, or cracking.

LIABILITY WAIVER & DISCLAIMER

By purchasing and installing any product from DryvElite, you acknowledge and agree to our Liability Waiver & Disclaimer, which outlines important legal terms.

ACKNOWLEDGMENT

By proceeding with a purchase, you confirm that you have read and agreed to these terms.

For any questions or concerns regarding our policies, please contact us.

---

PRIVACY POLICY

1. OVERVIEW

This Privacy Policy describes how DryvElite (“we,” “our,” or “us”) collects, uses, and protects your personal information when you interact with our website, place an order, or communicate with us.

By using our services or placing an order, you expressly agree to the terms outlined in this Privacy Policy.

2. INFORMATION WE COLLECT

Full name Email address Phone number Billing and shipping addresses Vehicle details provided for custom orders Order history and communication records Payment confirmation data (we do not store full credit/debit card information; payments are processed through third‑party providers)

3. USE OF INFORMATION

Processing, fulfilling, and shipping orders Custom order verification and production requirements Customer support and communication Fraud prevention and chargeback protection Legal compliance and record keeping

We do not sell, rent, or trade your personal information to any third parties.

4. DATA SHARING

We only share necessary information with trusted third parties for operational purposes, including:

Payment processors Shipping carriers Production and manufacturing partners (when applicable)

These third parties are required to handle your information securely and only for the purpose of completing their services.

5. DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information. However, you acknowledge that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. ORDER CONSENT & AUTHORIZATION

By placing an order, you authorize DryvElite to use your provided information to process your purchase and complete your custom product. You also acknowledge that all custom orders are made specifically for you and cannot be resold or reused.

7. LEGAL COMPLIANCE & CHARGEBACK PROTECTION

All transactions are recorded and stored as proof of purchase, communication, and order authorization. In the event of a dispute or chargeback, we reserve the right to provide all relevant documentation, including messages, invoices, tracking information, and order confirmation, to payment processors or financial institutions.

8. DATA RETENTION

We retain customer information for a reasonable period of time for business, legal, and accounting purposes, including fraud prevention and warranty validation.

9. COOKIES & TRACKING

Our website may use cookies and analytics tools to improve performance, user experience, and traffic analysis. Users may disable cookies through browser settings.

10. CHANGES TO POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Continued use of our services constitutes acceptance of any changes.

11. CONTACT

If you have any questions regarding this Privacy Policy, you may contact us through our official support channels.